I.T. Developer & Support Provider
Our client provides IT support to their SME clients.
They developed a ‘dashboard’ with real-time links to their customers’ IT systems, which provides ‘early warning’ alerts. This enables our client to solve IT problems very quickly, sometimes even before their customers know there’s a problem.
This proactive attitude has ultimately enabled them to improve their business offering, which has helped them to increase their client base.
Working with us, we provided the technical and financial reports to justify the R&D element of their product development, which resulted in them receiving a tax refund of over £29k in January 2017.
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